At Zenom, we are committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This policy applies to the use of our website and the services we provide. By accessing and using our website, you agree to the terms of this Privacy Policy.

INFORMATION WE MAY COLLECT

We may collect and process the following personal information:

  1. Information you provide when filling in forms on our website, such as contact forms or registration forms.
  2. Information you provide when subscribing to our newsletter or other communication services.
  3. Information you provide when providing feedback to us.
  4. Information about your use of our website, including IP address, device information, and browsing behaviour.

HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

  1. To provide you with the information, products, or services you have requested from us.
  2. To process transactions, including payments.
  3. To send you marketing communications and updates if you have consented to receive them.
  4. To improve our website and tailor its content to better suit your needs.
  5. To gather feedback to enhance our services.

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

  1. Service providers who assist us in providing our services, such as payment processors and therapists.
  2. Business partners and affiliates when necessary to fulfil your requests or improve our services.
  3. Legal and regulatory authorities when required to comply with the law or protect our rights.

We will not sell, rent, or lease your personal information to third parties for marketing purposes.

 

SECURITY OF YOUR INFORMATION

We take the security of your personal information seriously and implement reasonable physical, electronic, and managerial measures to protect it. However, please be aware that the transmission of information over the internet is not entirely secure, and we cannot guarantee the security of data sent to us electronically.

 

YOUR RIGHTS

You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the details provided below.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page and the date of the latest revision will be stated at the top of the policy.

 

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at hello@zenom.uk.

By using our website, you agree to the terms of this Privacy Policy.

Thank you for visiting Zenom.uk.

 

AREAS WE VISIT

Kensington & Chelsea, City of Westminster, City of London and Camden. 

 

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